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Why Was the Information Removed from Online?

22 Nov 2023 6:08 PM | Anonymous

NOTE: This is a slightly updated version of an article I published a few years ago. A couple of newsletter readers have sent messages to me in the past few days expressing dissatisfaction with records that were available online on various genealogy web sites but recently have disappeared. I am offering this republished article as an explanation on why we should not be surprised when that happens. I will also offer a suggestion as to making sure you keep your own copies of online records that are valuable to you.

Two newsletter readers sent email messages to me recently expressing dissatisfaction that a set of images of vital records has been removed from a popular genealogy site. Indeed, removal of any online records of genealogical value is sad, but not unusual. Changes such as these are quite common on FamilySearch, MyHeritage,, Fold3, FindMyPast, and many other genealogy sites that provide old records online. Removal of datasets has occurred dozens of times in the past, and I suspect such things will continue to happen in the future. I thought I would write a brief explanation.

In most cases, information of genealogical value obtained from government agencies, religious groups, museums, genealogy societies, and other organizations is provided under contractual agreements. The contracts specify what information is to provided, how it is to be made available, and what price the web site has to pay to the provider for the records. All contracts also have a defined expiration date, typically 2 years or 3 years or perhaps 5 years after the contract is signed.

When a contract nears expiration, the two parties usually attempt to renegotiate the contract. Sometimes renewal is automatic, but more often it is not. Maybe the information provider (typically an archive) decides they want more money, or maybe they decide they no longer want to supply the data to the online genealogy service. For instance, in the time the information has been available online, the information provider may have learned just how valuable the information really is. The information provider may decide to ask for more money or may even refuse to provide the information any more since the provider may have a NEW plan to create their own web site and offer the same information online on their new site for a fee.

Sure, that stinks for those of us who would like to have free information everywhere; but, it makes sense to most everyone else. I am sure the budget officer at most any state or local government archive thinks it makes sense.

Every contract renegotiation is different, but it is not unusual to agree to disagree. The contract ends, and the web site provider legally MUST remove the information from their web site. The same thing frequently happens to all the other online sites that provide old records online.

Moral of this story: If you find a record online that is valuable to you, SAVE IT NOW! Save it to your hard drive and make a backup copy someplace else as well. If there is no option to save, make a screen shot and save it on your hard drive or some other place where it will last for many years. Just because you can see the record online today does not mean that it will be available tomorrow.


  • 27 Nov 2023 1:44 PM | Anonymous
    I have advised downloading for years! Private records such as from churches is likely to be most vulnerable.
    Link  •  Reply
  • 27 Nov 2023 3:10 PM | Anonymous
    I was just thinking about this very issue (images no longer being available) since FamilySearch has now made several record collections inaccessible for home researchers (in this case, land records dating back to 1803). Yes, I could go to a Family Research Center but the two closest ones have significantly reduced their hours because of digitization, and the closest affiliate library is 40 minutes away. It's sometimes a puzzle as to why only some record collections are suddenly pulled and even then, only some subsets of a collection, not all. I understand about the contractual requirements, but do wish FamilySearch could consider imitating what Netflix does — add a note saying that a certain product is about to be (or is at risk of being) withdrawn from public access as a way of giving researchers a heads-up.
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