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How to Cancel a Subscription Online Even When the Company Doesn’t Want You To

16 Feb 2023 7:06 PM | Anonymous
NOTE:   This article is not about any of the "normal" topics of this newsletter: genealogy, history, current affairs, DNA, and related topics. However, it is information that I believe every computer user should know.

Don't let unethical companies force you to call to cancel.

Most services are easy to sign up for. You enter some info, punch in those credit card numbers, and shazam! A subscription is born. The reverse isn’t always the case. Many companies make canceling their services way harder than subscribing, which should be illegal. And in some places, it is—a fact you can use to your advantage.

Being forced to call in is unacceptable when subscribing takes 30 seconds online. But if the FTC isn’t going to do anything more than issue a warning or rely on regular people to report these shady companies, there is something you can do to fight back: Lie. 

You can read the full article by Jake Peterson published in the LifeHacker web site at: https://lifehacker.com/how-to-cancel-a-subscription-online-even-when-the-compa-1850117577.

Comment by Dick Eastman: I have a similar method that I found works well. I go to privacy.com at https://privacy.com/ and sign up for a pseudo credit card for a maximum charge of $1.00 or some similar amount. Then I go to the questionable web site and change my credit card number on file to the new (low maximum price) card number. When it comes time to automatically renew, the charge bounces (as long as the charge is for more than $1.00). 

After sending me 2 or 3 notices that I "need" to change my credit card number (which I will never do), the vendor then cancels my account for non-payment.

Simple. Effective.

Comments

  • 17 Feb 2023 6:16 AM | Anonymous
    In the UK that woraround might not work. As far as I am aware a company can still charge any active customer's card that is on their system if the customer has not cancelled their subscription/membership.
    Link  •  Reply
  • 17 Feb 2023 10:45 AM | Anonymous
    I do something similar. My credit card company has a feature called a "virtual credit card" which produces a unique credit card number and an expiration date that I set. When the subscription ends, that card number is no longer valid and they eventually cancel the subscription.
    Link  •  Reply
    • 17 Feb 2023 5:32 PM | Anonymous
      I do the same thing - It works quite well. I also use the "virtual credit card" when shopping at places other than Amazon; give just enough money to purchase item and then if anyone try's to use it in the future it does not work. It's the main reason I keep the particular credit card. It can also help when someone dies as it can be a nightmare to cancel orders/subscriptions and this way they are automatically not renewed.
      Link  •  Reply

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